PRIVACY POLICY

This privacy policy outlines how Optum Health, uses, maintains, and discloses information collected from each user of the website. We recognize that your privacy is important and strive to maintain your privacy.

Information We Collect

We collect personal information from you when you fill out a form on our website. The form may require your name, address, email address, phone number, and the source in which you heard about us. We may also collect non-personal information about Users whenever they interact with our website. Non-personal information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as operating systems and the internet service providers utilized and other similar information.

Use of Cookies

We use “cookies” and send them to your computer to identify your browser. Cookies help us compile data about site traffic and site interaction so that we can offer better experiences and tools in the future. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

How We Use Your Information

We only use your information to improve our site and process the services you request. We will not sell, trade, transfer, or otherwise share your information with other outside parties.

How We Secure Your Information

We take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. We restrict access to the information we collect about you to our employees.

Sharing Of Personal Information

We do not share your personal information or your phone number with third parties without your permission, except as required by law or as necessary to provide our services. Message frequency varies. Message and data rates may apply.

Changes to the Privacy Policy

Herbal Healing Nation LLC has the discretion to update this privacy policy at any time. When we do, will revise this page and update the date at the bottom. We encourage Users to check this page for any changes to stay informed about how we are helping to protect the personal and non-personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using our website, you consent to our Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

SMS/MMS Messaging Consent and Compliance

A2P COMPLIANCE

•Message Content: Messages sent through Optum health's A2P messaging service may include updates about services, transactional information, marketing promotions, and service alerts. We commit to ensuring that the content of these messages is accurate, relevant, and compliant with CTIA guidelines.

• Opt-In and Opt-Out: Users can opt-in by texting “START” or “SUBSCIRBE” to receive messages by providing their phone number through our platform. To opt-out, text “STOP” to our designated short code. Upon opting out, we will send a confirmation message. Users can rejoin the service anytime by signing up again.

• Help and Support: For assistance with our messaging program, users can reply with the keyword HELP or contact us directly at [email protected] . We are committed to providing timely support for issues related to our A2P messaging, in alignment with A2P and CTIA standards.

• Carrier Disclaimer: Please note that carriers are not liable for delayed or undelivered messages.

• Message and Data Rates: Standard message and data rates may apply for any messages sent to or received from us. The frequency of messages will not exceed one message per day.

• Privacy and Security: We prioritize the privacy and security of user data in our A2P messaging service. Personal information is protected and not sold or shared with unauthorized parties. For detailed information on our data practices, please refer to our Privacy Policy.

• Compliance and Updates: Our messaging service adheres to applicable laws and regulations, including telecommunications and data privacy laws. We regularly review and update these terms to ensure ongoing compliance, in line with A2P and CTIA standards.

• Contact Information: For any questions regarding these terms or our privacy practices, please contact Optum health at [email protected]. CTIA Compliance: We align our messaging practices with CTIA guidelines, ensuring a commitment to user privacy, clear communication, and responsible messaging.

•Age Restriction: In compliance with A2P regulations, we do not solicit personal information via SMS/MMS from individuals under the age of 18.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to block your account, cancel and refund your order, refuse any and all current or future use of the website (or any portion thereof).